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Privacy Policy

Last Updated: 2025/08/26

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AURUM BRIDGE FZCO (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal data of our clients, partners, and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.aurumbridge.org conduct business with us, or otherwise interact with our services.

By using our website or providing us with your information, you agree to the terms of this Privacy Policy.

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1. Information We Collect

We may collect the following types of information:

  • Personal Identification Information: Full name, date of birth, passport/Emirates ID details, address, contact numbers, email address.

  • Financial Information: Bank details, payment methods, transaction history.

  • Business Information: Company name, trade license, VAT number, and related compliance documents.

  • Compliance Information: KYC documentation, AML screening data, and records required under Dubai Multi Commodities Centre (DMCC), UAE Central Bank, and other applicable regulations.

  • Website Usage Data: IP address, browser type, device information, and site usage analytics.
     

2. How We Use Your Information

We use your personal data to:

  • Provide and manage gold trading services.

  • Conduct due diligence, KYC, and AML checks in compliance with DMCC and UAE regulations.

  • Process financial transactions securely.

  • Respond to inquiries and provide customer support.

  • Comply with legal obligations, audits, and regulatory requirements.

  • Improve website functionality and enhance user experience.
     

3. Legal Basis for Processing

We process your data based on:

  • Contractual necessity – to provide you with our trading services.

  • Legal obligations – to comply with UAE laws, DMCC regulations, and international AML/CFT standards.

  • Legitimate interests – to maintain business operations and improve our services.

  • Consent – when required for marketing communications or optional services.
     

4. Data Sharing & Disclosure

We do not sell or trade personal data. However, we may share your information with:

  • Regulatory Authorities: DMCC, UAE Central Bank, Dubai Customs, and other government agencies, where legally required.

  • Financial Institutions & Payment Providers: For secure processing of transactions.

  • Compliance & Audit Firms: For AML/CFT, risk management, and statutory audit purposes.

  • Service Providers: IT, cloud hosting, and security providers under strict confidentiality agreements.
     

5. Data Retention

We retain personal data only as long as necessary:

  • To fulfil our business and contractual obligations.

  • To comply with UAE federal laws, DMCC compliance rules, and international AML regulations (generally 5–10 years after the end of the business relationship).
     

6. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

  • Encrypted storage and transfer of sensitive data.

  • Restricted access to authorized personnel only.

  • Regular monitoring and compliance checks.
     

7. International Data Transfers

If we transfer your personal data outside the UAE (for example, to international banking or compliance partners), we ensure adequate safeguards in line with GDPR and UAE data protection standards.
 

8. Your Rights

Subject to applicable law, you may have the right to:

  • Access, correct, or update your personal information.

  • Request deletion of your data where legally permissible.

  • Restrict or object to certain data processing.

  • Withdraw consent for marketing communications at any time.

To exercise your rights, please contact us at info@aurumbridge.org .
 

9. Cookies & Tracking

Our website may use cookies and tracking technologies to improve browsing experience and analyse traffic. You may adjust your browser settings to decline cookies, but some website features may not function properly.
 

10. Updates to this Policy

We may update this Privacy Policy from time to time to reflect changes in law, regulations, or our practices. Updated versions will be posted on our website with the revised “Last Updated” date.
 

11. Contact Us

For any questions, concerns, or requests regarding this Privacy Policy, please contact us:

AURUM BRIDGE FZCO
Unit No: 3O-01-4880 Jewellery & Gemplex 3
Plot No: DMCC-PH2-J&GPlexS Jewellery & Gemplex
Dubai
United Arab Emirates
Email: info@aurumbridge.org
Phone: +27847412845

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